08 Sep
|
Idha Clinics
|
Bengaluru
08 Sep
Idha Clinics
Bengaluru
Job Title:Customer Relationship Management & Business Development Executive
Location:Idha Clinic, Jayanagar, Bengaluru
Type:Full-time
About Idha Clinic
Idha Clinic is a up-to-date dermatology and cosmetology clinic offering advanced skin and hair treatments. With a strong focus on patient care, personalized consultations, and aesthetic results, the clinic aims to provide a comfortable and professional experience for every patient.
Role Overview
We are looking for a proactive and people-oriented Customer Relationship & Business Development Executiveto support patient engagement and help expand the clinic’s referral network.
This role involves managing patient communication and follow-ups, while also identifying and developing partnerships with local businessesthat can generate leads for skin and hair treatments. The role may also include on-ground promotional activitiesto support clinic campaigns and events.
Key Responsibilities
1. Customer Relationship Management
- Follow up with patients after consultations or treatments.
- Communicate with patients regarding appointments, packages,
and treatment information.
- Assist in converting consultations into treatment packages.
- Handle patient queries via phone or messaging during business hours.
- Maintain records of patient communication and follow-ups.
2. Business Development
Identify and approach potential referral partners such as:
- Makeup artists
- Gyms and fitness studios
- Salons and beauty studios
- Wellness centers
- Other relevant lifestyle businesses.
Build partnerships that can generate referrals for skin and hair treatments.
- Visit potential partners and present collaboration opportunities.
- Maintain and track partnerships and referral leads.
3. Field Marketing & Campaign Support
- Support on-ground marketing campaigns organized by the clinic.
- Set up promotional stallsat designated locations for events or free consultation camps.
- Distribute flyers and engage with potential customers.
- Explain cl
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