Job Title: Product Manager
Location: Jaipur (on-site)
Experience: 4-5 years
Work Schedule: On-site; shifts are rotational on a monthly basis

About the Role
We're looking for a Product Manager who can own the configuration, evolution, and lifecycle of our enterprise/product platforms someone equally comfortable translating business requirements into technical specs and managing stakeholders across engineering, support, and leadership.

Key Responsibilities
Act as functional/product owner for core platforms, own configuration, feature evolution, and access/workflow models
Gather requirements from internal and external stakeholders and translate them into technical specs with engineering teams
Own change requests end-to-end: impact analysis, UAT coordination, and production rollout
Define and refine workflows, escalation models, and service/configuration standards
Lead process re-engineering and automation initiatives to improve turnaround time and user experience
Build dashboards/reports tracking product performance, SLA adherence, and improvement roadmap
Drive documentation, SOPs,



user stories, functional specs, knowledge base
Serve as the single point of contact between users, architects, and implementation teams

Must-Have Skills
Strong requirement-gathering and stakeholder management experience
Hands-on experience with product/platform configuration (not just requirements-writing actual solution design)
Change management and UAT coordination experience
Process mapping and workflow design
Robust analytical skills — comfortable with data/dashboards for SLA and performance tracking
Excellent documentation discipline (SOPs, technical-functional specs)
Willingness to work rotational shifts (monthly rotation), on-site in Jaipur

Good to Have
ITIL Foundation certification or equivalent service-management background
Experience with enterprise identity/access management, ServiceNow, or similar large-scale platforms
MBA or equivalent, especially IT-focused
Experience in a

📌 Product Manager (Jaipur)
🏢 Perimattic
📍 Jaipur