Designation: NA

Location: India Maharashtra Corporate Office - Mumbai

Organization: Financial Services
Job Purpose:
As Lead - Distribution Operations, you will be responsible for You will also lead and direct the channel partner & vendor empanelment, allied distribution operation vertical handling the end-to-end responsibility for processing, onboarding and servicing requirements for all individual and group distribution channels.This role responsible for tracking overall hygiene of distribution operations, covering areas of onboarding process compliance, Audit, operational risk management, team productivity, etc.

Job Context & Major Challenges:
Job Context/Job Challenges:Organizational Context:ABC Digital has been incorporated as a wholly owned subsidiary of Aditya Birla Capital in 2023 to engage in distribution of Aditya Birla Capital products and providing services to customers, including web-based services,e-commerce, and payments facilities and allied activities. ABC Digital is developing an omni-channel based D2C platform (website and app)



to acquire current customers and serve them seamlessly. In addition, ABC Digital has started a virtual engagement management through inbound and outbound calling.
- Job Context:Ensure compliance with relevant regulations and risk standards in distribution operations
- Expand and analyze existing distribution processes and identify opportunities for improvement, cost reduction, and enhanced operational efficiency.Collaborate with various functions to align distribution operations with the organization's business goals.Implement best practices and lean methodologies to streamline operations Lead the advancements in distribution technology and implement relevant tools and system to enhance operational efficiency Frequent changes in regulatory and business processes, which have to be quickly and completely adopted by a large number of team members across the length and breadth of the country Drive compliance in the entire Licensi

📌 Payments Operations (Maharashtra)
🏢 Aditya Birla Group
📍 Maharashtra