? Hiring: ServiceNow Technical Consultant
? Locations: Mumbai | Chennai | Bengaluru | Hyderabad
? Work Mode: As per project/client requirements

? Job Overview
Atos is looking for a ServiceNow Technical Consultant to join its AI & Analytics practice. The consultant will work closely with customers to understand business and technical requirements and translate them into effective ServiceNow solutions.
The role involves hands-on configuration, development, integration, testing, and implementation of ServiceNow platform capabilities.

? Key Responsibilities
Work primarily across ServiceNow ITSM, ITIL, ITAM, IRM, ITOM/CMDB and GRC
Participate in functional design workshops and prepare technical/design specifications
Analyze customer requirements and translate them into ServiceNow solutions
Perform ServiceNow configuration, development, testing and implementation
Collaborate with Pre-Sales and Technical Architecture teams for client presentations and technical discussions
Develop integrations using HTML, XML, JavaScript/AJAX, Web Services, SOAP, Email and MID Server




Prepare technical and customer-facing documentation
Work with ITSM processes, metrics and KPIs to deliver effective business solutions

? Required Skills
Hands-on ServiceNow development/configuration and implementation
Approximately 18–36 months of ServiceNow experience OR 3+ years with similar ITSM tools
Strong understanding of ITIL / IT Service Management processes
Hands-on knowledge of:
HTML
CSS
XML
JavaScript / AJAX
Web Services / SOAP
Email integrations
MID Server
ServiceNow Plugins
Knowledge of LDAP, VPN, SSL and related technical components
Solid documentation and customer communication skills

? Preferred ServiceNow Modules
Experience in 2 or more of the following is preferred:
ITSM | ITOM | CMDB | ITAM | IRM | GRC | CSM | HRSD | FSM | BCM | TPRM | ESG | SPM | SecOps | LCO | Now Intelligence | Now Assist / AI Agent / Agentic Workflow | AI Control Tower | HAM | SAM
? Certifications
Required / Preferr

📌 ServiceNow Technical Consultant (Chennai)
🏢 TECEZE
📍 Chennai