Job title: Assistant Vice President MI and Reporting
AVP MI: -

Lead the Management Information (MI) and Analytics function for the operations portfolio by delivering accurate, timely, and insightful reporting that supports strategic decision-making, operational performance, risk management, and regulatory oversight. Drive data governance, automation, and visualization to enable a data-driven culture across the organization.

Role Context

Sits within the Account Solution Process / Operations (or relevant COO function), partnering closely with Product, Change, Technology, Risk, Compliance, Finance, and frontline operational teams.
Owns MI outcomes across the end-to-end process (e.g., account opening/maintenance/servicing, workflow queues, exceptions, controls, and customer outcomes), ensuring consistent definitions and a “single version of the truth”.
Operates in a regulated setting with high expectations on data quality, conduct, operational resilience, and control reporting.
Supports strategic priorities such as simplification, digitization, service improvement,



capacity optimization, and risk reduction through insight-led decisioning.
Create and design – Regional Governance packs and ensure clear actions updated summarized post every meeting is documented.

In this role, you will:
Key Responsibilities

Own the end-to-end MI strategy and reporting framework for the operations portfolio.
Develop and maintain executive dashboards, scorecards, and KPIs to provide actionable insights to senior management.
Design, automate, and optimize recurring management reports to improve efficiency and reduce manual effort.
Analyze operational performance trends, identify risks and opportunities, and provide data-driven recommendations to stakeholders.
Partner with Operations, Product, Finance, Risk, Technology, and Data teams to define reporting requirements and deliver meaningful insights.
Ensure the accuracy, completeness, and integrity of operational data through robust go

📌 Assistant Vice President MI and Reporting (Hyderabad)
🏢 HSBC Global Services
📍 Hyderabad