08 Sep
|
Molyweb Digital Solutions Private
|
Indira Nagar
08 Sep
Molyweb Digital Solutions Private
Indira Nagar
Company: Molyweb Digital Solutions Pvt. Ltd.
Location: Indira Nagar, Lucknow
Job Type: Full-time
About the Role:
Key Responsibilities:
- Handle communication with new and existing clients
- Build and maintain robust customer relationships
- Understand customer requirements and share them with the concerned team
- Follow up with clients regularly for updates and support
- Resolve basic client queries and coordinate internally for issue resolution
- Maintain customer records and communication details
- Ensure customer satisfaction and provide a positive service experience
- Support the team in client retention and relationship management
- Collect client feedback and help improve service quality
Required Skills:
- Good communication and interpersonal skills
- Polite, professional, and customer-friendly behavior
- Basic understanding of client handling and relationship management
- Problem-solving and follow-up skills
- Ability to coordinate with team members effectively
- Freshers with strong communication skills can also apply
- Experience in customer support, customer service, or client handling will be preferred
Qualification:
- Graduate / Undergraduate can apply
- Experience in customer relationship management, customer support, or client handling is preferred
Preferred Qualities:
- Confident personality
- Professional communication skills
- Strong follow-up ability
- Smart and polite in client dealing
- Self-motivated and responsible
- Customer satisfaction-focused approach
Salary:
- Fixed salary 10000-15000
Benefits:
- Cell phone reimbursement
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Education:
- Bachelor's (required)
Work Location: In person
📌 Customer Relationship Executive (Indira Nagar)
🏢 Molyweb Digital Solutions Private
📍 Indira Nagar