Job Req ID: 49052
- Location: Ahmedabad, Gujarat, IN
- Function: Other
- About:
- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative,



inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL is an equal chance employer committed to diversifying its workforce.

Role Title

CC Analytics - COE

Position No

Function

Customer Service
- SPO

Sub Function/ Vertical/ Department

COE- CC Analytics

Band

M3

Reports to Role (Position No)

Service Partner Operations Head

Location

Ahmedabad

Date of last update/approval

Job Purpose (In one or

📌 Gm-call Centre Analytics Coe (Ahmedabad)
🏢 Vodafone Idea
📍 Ahmedabad