Job description

Company Description

Tracky, a distinguished brand under Drstore Healthcare Services India Pvt Ltd, is dedicated to revolutionizing preventive healthcare through smart IoT products and creative at-home diagnostic services. Tracky promises accessible, convenient, and effective healthcare solutions designed to empower individuals to live healthier lives.

Role Description

This is a full-time on-site role located in Thane for a Customer Support Executive. The Customer Support Executive will be responsible for managing day-to-day customer interactions, addressing customer queries, providing technical support, ensuring customer satisfaction, and offering online support. The role involves identifying customer needs and resolving their issues promptly to ensure a positive experience.

Qualifications
- Customer Support and Customer Service skills




- Experience in Customer Satisfaction and Online Support
- Technical Support skills
- Excellent verbal and written communication skills
- Client call handling and query resolution experience is must
- Bachelor's degree in a relevant field is preferred

Requiremenets

Experience -: Min 6M and above

language-: Malayalam, Tamil, Kannada, Hindi, English

Salary-: 3-4LPA

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:
- Life insurance
- Provident Fund

Education:
- Bachelor's (required)

Experience:
- Customer support: 1 year (preferred)

Language:
- Tamil (required)
- Kannada (required)
- English (required)
- Hindi (preferred)
- Malayalam (required)

Work Location: In person

📌 Customer Support Executive (Thane)
🏢 Drstore.in
📍 Thane