Revenue Operations Executive:
About the Role:
We are looking for a detail-oriented and customer-focused Revenue Operations Executive to manage billing operations, dunning, and collections, ensuring accurate invoicing, timely revenue recovery, and a smooth customer experience. This role will support billing-related customer queries, resolve invoice and payment discrepancies, and work closely with Finance, Billing, Sales, and Legal teams to streamline processes while maintaining strong customer relationships.

Key Responsibilities:
- Follow up professionally on pending payments and negotiate payment plans.
- Reconcile accounts and resolve discrepancies in billing.
- Handle billing-related customer inquiries and assist with dispute resolution.
- Generate regular reports on collections, aged receivables, and recovery progress.
- Collaborate with Finance, Billing, Sales, and Legal to streamline processes and resolve issues.
- Escalate chronic or high-risk delinquencies according to policy.

Qualifications:
- Bachelor's degree in Finance, Business, Accounting, or related field preferred.




- 1-2 years of experience in collections, billing operations, or finance-related roles with exposure to dunning practices.
- Proficient in Excel for reconciliation and reporting.
- Strong written and verbal communication skills.
- Attention to detail, organizational ability, and time management.
- Experience in customer-facing environments or collections preferred.

What Working at SMS Magic Offers:
At SMS Magic, people growth is parallel to company growth, and our work culture supports our commitment to creating a world-class CRM messaging company. Our work culture is built on high-performance teaming, where everyone can achieve their potential and contribute to building a better working world for our people and clients.

We offer:
- The freedom and flexibility to handle your role in a way that’s right for you.
- Exposure to a dynamic and growing global business workplace.
- Access to

📌 Revenue Operations Executive (Pune)
🏢 Screen Magic Mobile Media
📍 Pune