Key Responsibilities:
- Handle inbound and outbound customer calls professionally
- Provide accurate information about products and services
- Resolve customer complaints efficiently and politely
- Maintain records of customer interactions and follow-ups
- Coordinate with internal teams for issue resolution
- Ensure high levels of customer satisfaction

Requirements:
- Any Graduate (Freshers can also apply)
- Good communication skills in English, Hindi (Gujarati is a plus)
- Basic computer knowledge
- Strong problem-solving and interpersonal skills
- Ability to handle pressure and work in a team

Preferred Skills:
- Prior experience in customer service or call center (not mandatory)
- Positive attitude and willingness to learn

Salary & Benefits:
- Attractive salary package
- Friendly work setting
- Training and career growth opportunities
- Fixed working hours

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹14,000.00 per month

Perks:
- Leave encashment
- Paid time off

Work Location: In person

📌 Customer Support Representative (Bopal)
🏢 Shark Cybertech
📍 Bopal