LOCATION - TRIVANDRUM (ONSITE)
CANDIDATES FROM TRIVANDRUM/KOLLAM LOCATION AND IMMEDIATE JOINERS WILL BE CONSIDERED.
NIGHT SHIFT - 9:30PM to 6:30AM

Roles/Responsibilities include but not limited to:
- Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking.
- Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements.
- Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities.
- Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays.
- Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses.
- Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution.




- Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals.

Qualifications:
- Any degree (No Backlog)
- 0 to 5 years of backend operations experience. (Preferably BPO Industry)
- Excellent English communication skills
- Proficiency in MS Office
- Willing to work in Night shifts (9:30PM to 6:30AM) from Trivandrum office location
- Immediate joiners preferred

Job Types: Full time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:
- Health insurance
- Provident Fund

Application Question(s):
- How many years of experience you have in US Healthcare or similar backend process?
- Have you worked in Night shifts (Yes/No)?
- How soon are you available to join if selected? Mention the notice period if any?
- Where is your current location?
- Are you willing to work in regular night shifts (9:30PM to 6:30AM) from our office location?

Work Location: In person

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