Key Responsibilities
- Provide accurate information about products, services, and policies
- Resolve customer complaints in a calm and productive manner
- Maintain detailed and accurate records of customer interactions
- Follow up with customers to ensure issues are fully resolved
- Work closely with internal teams to improve service quality
- Meet performance targets related to response time and customer satisfaction

Requirements and Skills
- High school diploma or equivalent (Bachelor’s degree is a plus)
- Previous experience in customer service or call center role preferred
- Excellent verbal and written communication skills
- Strong listening and problem-solving abilities
- Ability to handle multiple tasks and work under pressure
- Basic computer skills and familiarity with CRM systems
- Professional attitude with a customer-first mindset

What We Offer
- Competitive salary and performance-based incentives
- Training and career growth opportunities
- Supportive and collaborative work environment

Job Type: फ़्रीलांस

Pay: ₹11,832.19 - ₹38,560.97 per month

Work Location: Hybrid remote in New Delhi, Delhi

📌 Customer Service Representative (Delhi)
🏢 Aliqan Technologies - Web
📍 Delhi