Job Title: Receptionist cum Customer Care Executive
Job Summary:
Key Responsibilities:
- Greet and welcome visitors, clients, and guests in a skilled and courteous manner
- Maintain a clean and organized reception area
- Manage appointments and schedule meetings for staff and management
- Provide accurate information about company services and products to clients and visitors
- Assist customers with inquiries, complaints, and feedback, ensuring high levels of customer satisfaction
- Perform administrative tasks such as data entry, filing, and managing correspondence
- Coordinate with different departments to fulfill customer needs and facilitate smooth communication
- Maintain records of customer interactions, purchases, and feedback
- Support in organizing events or promotional activities as required
Qualifications:
- Proven experience as a receptionist, front desk representative, or similar role
- Excellent communication and interpersonal skills
- Professional appearance and friendly demeanor
- Strong organizational and multitasking abilities
- Proficiency in MS Office and familiarity with office management software
- Ability to handle stressful situations calmly and effectively
Working Conditions:
- Full-time position
- Office environment
- Typical working hours, with flexibility as necessary
Pay: ₹20,000.00 - ₹25,000.00 per month
Language:
- English (preferred)
- Hindi (preferred)