Key Responsibilities
- Handle Inbound and outbound calls to related to GST, ITR, FSSAI, MSME, Company Registration, and other business compliances.:
- Understand client requirements and provide accurate information about our services and processes.
- Maintain a daily call log, follow-up list, and track lead status in CRM or Excel.
- Build and maintain strong relationships with clients through consistent communication and follow-ups.
- Convert inquiries into confirmed sales and assist clients through the onboarding process.
- Coordinate with the operations and compliance teams for smooth client handover.
- Achieve monthly targets and contribute to overall business growth.
- Prepare daily/weekly sales reports and share updates with the management team.