AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to

elevate experiences, create current value, and enable organizations to thrive and grow. We are the largest

provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter

and live better. We believe that success starts with a sound team and that an inclusive and diverse

workplace moves us all forward

The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service

support for customers at customer sites with the end goals of restoring functionality to our customers’

assets while delivering a world-class Customer Service experience.

Day-To-Day Responsibilities

Read and interpret electronic schematics and architectural blueprints
Perform preventative maintenance visits to help maintain a secure client setting
Clean various AV equipment including but not limited to: camera lenses, monitors and





equipment fans

Field installation of control programs (AMX / Crestron/Firmware) – upload and download

capability

Field service support of networked devices (Routers, IP Protocols, etc.)
Perform service tasks in a timely and quality conscious manner including but not limited to:

pulling cable, installing connectors, mounting projects and hanging ceiling mounts

Assist next level service technicians as needed
Provide training to clients and less senior technicians as needed
Adhere to and understand OSHA standards for all phases of the job
Setup and troubleshoot various video codecs
Travel to various job sites required

Perform additional tasks, responsibilities, and projects as needed to support the team and

organization, ensuring flexibility in adapting to evolving priorities and objectives

Items To Consider

AVI-SPL reserves the right to alter work hours and work location as necessary.

📌 Tech, Field Service Hyderabad (India)
🏢 AVI-SPL India
📍 India