Jewellery PD Executive / Jewellery Operations Executive
About the Role
At Nivoda, we are a global team of big thinkers, risk-takers, and hard workers building the premier B2B marketplace for the jewelry and diamond industry. As a Jewellery Product Development executive you will play a pivotal role in managing the complete lifecycle of our jewelry collections. You will act as the crucial bridge between CAD designers, our global merchant teams, and factory floor operations. In this fast-paced, high-growth environment, your goal is to ensure that every design is structurally feasible, optimally cost, and meets the stringent export-grade standards required by our global retail customers.
Your North Star
Operations that run on transparent systems, not on individual memory. Every manual process is a problem to be solved. Every recurring issue is a gap to be closed. You don't just keep the machine running, you make it better.
Key Responsibilities
Order Execution & Coordination:
Manage end-to-end order timelines across various order types.
Raise CADs and POs with manufacturers; review CAD files, calculate quotations, and coordinate seamlessly with QC and logistics partners.
Maintain accurate, real-time visibility of order status across all active orders.
Exception Handling & Escalations:
Handle remakes, repairs, resizing, and order modifications with a structured, process-driven approach.
Own escalations end-to-end and ensure every exception is documented so it doesn't recur.
Design Team & Factory Coordination:
Coordinate daily with CAD designers and partner factories to ensure structural integrity, correct prong/setting specifications, and manufacturing feasibility before moving to mass production.
Costing & Estimation:
Calculate highly accurate product costing. Comparing and locking the pricing from the factory with the master product list.
Flagging inappropriate pricing done by the factory.
Data & System Management:
Manage and maintain comprehensive digital inventory, Bills