Requisition ID: 35463

At Terumo Blood and Cell Technologies, our 8,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a outstanding place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential.
JOB TITLE: Quality Engineer/Trainee Engineer
Department : Global Complaint Management
JOB SUMMARY
Work requires independent evaluation, selection and application of standard engineering techniques, procedures, and criteria,



using judgment and ingenuity in making minor adaptations and modifications. Assignments include Quality Process execution, research for investigations, report preparation and other activities of limited scope. Duties are assigned to provide experience and familiarization with quality, compliance and engineering methods, independent thinking, and company practices and policies.
ESSENTIAL DUTIES

Investigation and co-ordination of customer product quality complaints both Normal priority and High Priority .
Prepares Medical Device Reports/Adverse Event Reports(MDRs/AERs) adhering to FDA regulations in a timely manner.
Enters complaint and routine service records both manually and by uploading spreadsheets into the quality system application .
Provide accurate and timely turn-around on complaints and other activities. Maintain records that are accurate and concise.
Generates Customer Feedback Letters extracted from Com

📌 Engineer - QA (Thiruvananthapuram)
🏢 Terumo BCT
📍 Thiruvananthapuram