Data, Research & Insights- User Research- At Spotify, we’re passionate about providing the right music for every moment. We’ve connected millions of people to their favourite songs and built a service that people use to discover and share music they love

Location
- Mumbai

Job type
- Permanent
- Spotify launched in India in 2019 and has since grown rapidly as the preferred audio streaming service for millions of users.
- We are looking for a User & Market Researcher to join our Insights team in India.
- This dual role will focus not just on building a deeper understanding of our users across India, but also try to understand market trends, competition and bring in a more holistic approach to finding chance areas for Spotify.

What you will do:
- Uncover insights across user and market to drive user activation, retention and growth for Spotify in India.
- Design, implement and analyze both qualitative and quantitative research across the product lifecycle inform business, marketing and content strategy for Spotify India.




- Conduct or facilitate evaluative and generative research for users across cohorts to enable evidence based decisions.
- Analyze trends and signals across the audio streaming industry and competition in India.
- Proactively identify key gaps in strategy to innovate & improve on the Spotify app basis user and market needs.
- Work with the data science team to triangulate insights across sources.
- Use futures thinking principles to build scenarios for the evolution of the Spotify user.
- Commission and coordinate work with external research partners.
- Set up in-house research processes and systems to enable agile user & market research.
- Conduct deep dives on critical questions regarding user behavior that will shape our thinking on content, product and marketing.
- Partner with global Insights teams to learn best practices and identify areas of collaboration.

Who you are:
- You have 4-7 years of experience in the User Research & Insights sp

📌 User and Market Researcher Role (Mumbai)
🏢 Spotify
📍 Mumbai