:

To ensure technical support to QC, Production, for Quality complaint.

To coordinate with Marketing for need of business/customer development requirements.

To ensure Customer complaint is resolved in shortest possible time (Target: Max 1 month) and ensure all 4 factors are adequately closed.

Disposal line action

Corrective Action taken / planned

Preventive action taken/ planned

Root Cause Analysis,understand as to how customer is carrying out application. Prepare a data base on application of a particular product and its application To visit customers to resolve complaint, if complaint is responsible in nature. In this process,

Organise CAPA meetings for review. Prepare the minutes and circulate To ensure timely preparation of PBL: (a) MRM (b) Review Meeting To attend key seminars/conferences for self & team members. Ensure completion of

Excellent planning and organisational skills, with the ability to balance NSBM correction & customer complaint correction

📌 Assistant Manager Pbl Pilot Pllant Bharuch
🏢 SDP HR Solution
📍 Bharuch