Job Summary

We are looking for energetic and target-oriented professionals to join our Collections team. Thecandidate will be responsible for customer follow-ups, payment recovery, collectionmanagement, and resolving customer queries professionally.

Experience Required

Collection Associate – 6 Months+

● 6 months or more of experience in collections, recovery, banking, or customer service.

● Primarily an office-based role.

● Strong communication and follow-up skills.

Senior Collection Executive – 2–3 Years

● 2–3 years of experience in banking, collections, recovery, or related operations.

● Strong Excel and MIS skills.

● Experience in field visits and customer meetings.

● Prior experience handling delinquent, defaulter, old overdue, and write-off casespreferred.

Key Responsibilities

● Follow up with customers for pending payments and outstanding collections.

● Ensure timely follow-up on payment commitments and promises.





● Handle customer queries, disputes, and payment-related concerns effectively.

● Achieve collection and performance targets assigned by the Team Leader.

● Manage delinquent, default, and long-overdue accounts.

● Handle write-off cases and recovery follow-ups.

● Conduct customer tracing and skip-tracing activities when required.

● Maintain accurate records of customer interactions, commitments, payments, andrecovery status.

● Coordinate with internal teams for payment resolution and escalations.

Pay: ₹10,028.03 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Leave encashment
- Provident Fund

Application Question(s):
- Current In Hand salary?
- Expected in Hand salary

Work Location: In person

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