Sharada Psychological Services India is a leading mental health organisation based in Bangalore. We are looking for a warm, organised, and people-oriented Front Desk Executive who will serve as the first point of contact for clients and help ensure a smooth, welcoming, and professional experience at the office.

Key Responsibilities Client Reception & Front Desk Management:

Welcome and host clients at the office in a warm, professional, and comfortable manner.

Serve as the first point of contact and create a positive client experience.

Manage day-to-day front desk activities and ensure the reception area remains organised.

Client Enquiries & Bookings Respond to client enquiries through phone calls and WhatsApp.

Understand client requirements and provide clear information about available services.

Assist clients with bookings and help convert enquiries into confirmed appointments.

Maintain professional and empathetic communication with clients.

Calendar & Appointment Management Manage psychologists’ calendars and appointments.

Schedule, reschedule, and cancel appointments as required.

Coordinate with clients and psychologists to ensure appointments are managed smoothly.

Payments & Billing Collect client payments and handle basic billing activities.

Maintain accurate payment and billing records.

Coordinate with the internal team regarding payment-related queries.





Office Operations Oversee the smooth day-to-day functioning of the office.

Ensure the workplace is clean, organised, welcoming, and well-maintained.

Coordinate with psychologists and internal team members to support daily operations.

Job Requirements Communication Skills

Strong spoken and written English communication skills.

Good interpersonal and client-handling abilities.

Ability to communicate with clients in a warm, qualified, and respectful manner.

Candidate Profile Warm, organised, and people-oriented personality.

Enjoys interacting with and assisting people.

Responsible and comfortable handling multiple front-office tasks.

Strong coordination and follow-up skills.

Should be comfortable working on Saturdays and Sundays.

Must be willing to take Wednesday as the weekly day off.

Location Requirement

Candidates should live within 5 km of JP Nagar 1st Phase .

Educational / Professional Background Candidates with an academic or professional background in mental health are preferred.

Candidates with a genuine interest in mental health may also apply.

Key Skills Front Desk Management

Client Handling

Customer Service

Appointment Scheduling

Calendar Management

WhatsApp & Telephone Communication

Billing & Payment Handling

Coordination & Follow-Up

Strong English Communication

Organisation and Time Management

Interest in Mental Health

📌 Receptionist / Front Office Executive, JP Nagar (Bengaluru)
🏢 JobTrade
📍 Bengaluru