Department: Business / Strategy & Operations

Reporting To: Vice President – Business

Industry: Education / EdTech / Higher Education

Location: Chennai

Employment Type: Full-time

Role Overview

We are looking for a highly organised, proactive and execution-focused Project Manager – VP Business Office to work closely with the VP – Business in managing strategic projects, business operations and cross-functional execution.

The role will act as a central coordination point for the VP – Business, ensuring that key initiatives move from planning to execution to closure with clear ownership, timelines and accountability.

The ideal candidate should have strong project management, operational coordination, analytical and communication skills, with preferably relevant experience in the education, higher education, EdTech, training or skilling industry.

Key Responsibilities1.

Strategic Project

Management

- Manage multiple strategic and operational projects assigned by the VP – Business.
- Convert business objectives into structured project plans, milestones and actionable tasks.
- Define timelines, deliverables, dependencies, owners and success metrics.
- Track project progress and ensure timely completion.
- Identify delays, bottlenecks and risks and proactively escalate them.
- Coordinate with internal and external stakeholders to drive execution.
- Maintain project documentation, trackers and dashboards.
- Conduct periodic project reviews and provide status reports to the VP – Business.

2.

Business

Operations
- Support the VP – Business in day-to-day business and operational activities.
- Track critical business priorities and ensure follow-through across functions.
- Coordinate between Business, Sales, Marketing, Operations, Finance, HR, Technology and Academic teams.
- Monitor pending actions and follow up with respective owners.
- Maintain an action-item tracker for management meetings.
- Ensure decisions taken in meetings are converted into actionable tasks and completed.
- Prepare daily, weekly and monthly business updates.

3. Education-Sector ProjectsManage and coordinate projects related to:
- Universities and colleges
- Higher education partnerships
- Student acquisition and admissions
- Training and skilling programs
- Learning Management Systems (LMS)
- EdTech implementations
- Government education projects
- Institutional tenders and RFPs
- Academic and training operations
- New course/program launches
- Centre / campus launches
- Corporate and institutional partnerships
- Student engagement and retention initiatives





4. Tender & RFP Management
- Coordinate end-to-end tender and RFP activities.
- Prepare tender compliance checklists and submission trackers.
- Coordinate collection of financial, legal, technical and operational documents.
- Work with internal teams to ensure timely submission of required documents.
- Track tender milestones, clarifications and submission deadlines.
- Coordinate preparation of presentations and proposals.
- Ensure all submission requirements are completed within timelines.

5. Cross-Functional Coordination
- Act as the central coordinator between the VP – Business and functional teams.
- Establish transparent ownership for every task.
- Follow up on critical and overdue activities.
- Resolve interdepartmental coordination issues.
- Escalate unresolved matters with appropriate context and recommendations.
- Maintain visibility of all important business initiatives.

6. Reporting & MISPrepare concise and management-ready reports covering:
- Project status
- Key milestones
- Pending tasks
- Overdue activities
- Business KPIs
- Risks and issues
- Upcoming deadlines
- Dependencies
- Decisions required from management

Develop dashboards and trackers using Excel / Google Sheets / PowerPoint / project management tools.

- Process Improvement
- Identify gaps in existing business and operational processes.
- Develop SOPs, workflows and checklists.
- Standardise recurring operational activities.
- Introduce better tracking and reporting mechanisms.
- Improve accountability, turnaround time and execution discipline.
- Support automation and technology-led process improvements.

Key Deliverables / KPIsThe candidate will be evaluated on:
1. Project completion rate
2. On-time delivery of critical projects
3. Closure rate of pending action items
4. Reduction in overdue tasks
5. Quality and timeliness of management reporting
6. Cross-functional coordination effectiveness
7. Tender / proposal submission accuracy and timeliness
8. Operational process improvements implemented
9. Visibility and control over VP Business priorities
10. Stakeholder satisfaction

Candidate ProfileEducation
- Bachelor's degree in Business Administration,



Management, Engineering, Commerce or a related discipline.
- MBA / PGDM preferred.

Experience
- 3–7 years of experience in project management, business operations, PMO, strategy & operations or management consulting.
- Experience in education, EdTech, higher education, training, skilling or institutional business is preferred.
- Experience working directly with senior management / CXOs will be an advantage.
- Experience handling multiple projects simultaneously is preferred.

Required Skills
- Solid project management skills
- Excellent follow-up and execution capability
- Strong analytical and problem-solving ability
- Excellent written and verbal communication
- Advanced MS Excel / Google Sheets
- PowerPoint / presentation preparation
- Documentation and reporting
- Stakeholder management
- Meeting management
- Deadline management
- Ability to work independently
- Strong attention to detail

Preferred Skills
- Project management tools such as Asana, Monday.com, ClickUp, Jira, Trello or similar
- Experience with CRM / LMS / ERP systems
- Dashboard and MIS preparation
- Tender / RFP management
- Business process mapping
- SOP development
- Data analysis and business reporting

Ideal CandidateThe ideal candidate is someone who makes sure things get done.

They should be comfortable working in a fast-paced environment where priorities can change frequently and should be able to independently track multiple initiatives without requiring constant supervision.

The person should be

Organised + Proactive + Analytical + Persistent + Detail-oriented + Strong in Follow-up + Business-oriented

Most importantly, the candidate should be capable of taking a requirement from the VP – Business, breaking it into tasks, coordinating with the relevant teams, tracking execution and reporting completion.

Role Success DefinitionWithin the first 90 days, the candidate should be able to:

- Establish a central tracker for all major VP Business projects.
- Create visibility on pending and overdue tasks.
- Establish a structured project-review mechanism.
- Improve follow-up and accountability across teams.
- Independently manage assigned business projects.
- Prepare clear weekly management reports.
- Take ownership of project coordination with minimal supervision.

Core Objective: Enable the VP – Business to focus on strategy, growth and decision-making by ensuring that business projects and operational priorities are systematically tracked, coordinated and executed.
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📌 Project Manager – VP Business Office (Chennai)
🏢 Veranda IAS
📍 Chennai