Role Overview The Project Manager will be the single point of contact (POC) for various academic program at the university campus. This role is responsible for on-ground program execution, student engagement, and coordination between the university, faculty, and central delivery teams to ensure a seamless learning experience. The role demands strong ownership, operational rigor, and student-first thinking. Key Responsibilities

1.

Campus

Operations & Program Execution

Act as the on-campus POC for various degree programs.

Ensure smooth execution of classes, labs, workshops, and industry sessions

Coordinate classroom readiness (digital boards, cameras, mics, internet) for live-streamed sessions

Monitor daily schedules, session attendance, and session start/end hygiene

2.

Student

Engagement & Support

Drive student onboarding including orientation, bridge courses, and LMS access

Serve as the first line of support for student queries related to academics, schedules, and program delivery

Track student participation, engagement, and early risk indicators (drop-offs, low attendance)

Proactively communicate key updates, timelines, and action items to students

- Faculty & Stakeholder Coordination

Coordinate with on-campus faculty, visiting industry experts, and remote instructors

Support faculty with hybrid tools, session logistics, and classroom setup

Liaise with the central academic, employability, and operations teams

Escalate issues with clear context and proposed solutions

- Academic & Compliance Hygiene

Ensure adherence to defined SOPs, academic calendars,



and delivery standards

Maintain records related to sessions, attendance, assessments, and audits

Support internal and external audits as required by the program

- Employability & Experiential Learning Support

Support execution of employability modules, certifications, internships, OJT/WLP initiatives

Coordinate logistics for workshops, sector briefings, and career sessions

Act as a bridge between students and placement/employability teams

- Reporting & Continuous Improvement

Share regular reports on program health: attendance, engagement, issues, and resolutions

Collect structured feedback from students and faculty

Recommend process improvements to enhance student experience and delivery efficiency Required Skills & Competencies

Strong on-ground execution and ownership mindset

Excellent communication and stakeholder management skills

High comfort with technology-enabled learning environments

Ability to handle ambiguity and solve problems independently

Strong documentation and reporting discipline Qualifications & Experience

Bachelors or Masters degree (Education, Management, Psychology, or related fields preferred)

2-5 years of experience in academic operations, student engagement, or campus management

Prior experience with ed-tech programs is a strong advantage Success Metrics

Zero disruption in class delivery

High student attendance and engagement

Timely resolution of on-campus and academic issues

Positive student and faculty feedback

Compliance with SOPs and audit requirements

📌 Project Manager - University Operations (Jalpaiguri)
🏢 TeamLease Edtech
📍 Jalpaiguri