The role is responsible for managing and strengthening relationships with Acquiring Entities (Banks, Payment

Aggregators, Payment Service Providers, and Enterprise Merchant Acquirers) to drive the adoption, compliance, and enablement of NPCI payment products across the merchant ecosystem.
Drive end-to-end merchant acceptance of NPCI payment products through acquiring partners.
Improve penetration and activation of payment products across online and offline merchants via Acquiring Entities.
Ensure acquiring partners adhere to NPCI operating guidelines, ecosystem standards, and regulatory requirements.
Leverage AI-enabled tools and analytics to improve acceptance monitoring, identify patterns and gaps, prioritize interventions, and improve the efficiency and quality of partner engagement.
Support the rollout of recent payment capabilities,

merchant use cases, and ecosystem enhancements.
Partner with acquiring entities to enable recent

NPCI products, features, and merchant-side capabilities.
Support rollout of enhanced acceptance experiences, recurring payment capabilities,



merchant device integrations, and enterprise payment solutions.
Facilitate testing, certification coordination,

pilot execution, and production readiness activities.
Identify and develop AI-enabled use cases that improve product adoption, merchant acceptance and partner effectiveness
Building and maintaining AI proficiency to effectively use AI-enabled tools for analytics, decision support, productivity and ecosystem problem-solving, while applying appropriate human judgment.

Requirements
Graduate in Management, Engineering, Finance, or related discipline.
MBA or equivalent qualification preferred.
Relationship Management
Merchant

Acquiring & Payment Ecosystem Knowledge
UPI,

Cards payments nuances
Stakeholder Management
Data Analysis & Business Review
Problem Solving & Issue Resolution
Project Coordination
Effective Communication & Presentation

Skills
Self-Motivated and Execution-Oriented

📌 Lead Acquiring Mumbai
🏢 NPCI
📍 Mumbai