Travel Manager – Holidays Division
Location: Jubilee Hills
Role: Full time | Work From Office Only
We're hiring a Travel Manager to lead our Holidays Division.
Are you a travel industry leader who lives for crafting unforgettable itineraries, closing high-value bookings, and building a team of destination experts? We're looking for a Travel Manager to own the end-to-end performance of our Holidays business — from sales conversion to supplier partnerships to customer delight.
This isn't just a sales role. You'll be the custodian of our holiday brand: ensuring every itinerary is better than the last, every customer interaction reflects excellence, and our product stays ahead of market trends.
What You'll Do
Drive Sales & Conversions
Convert high-value inquiries into confirmed bookings and coach the team on sales strategy and objection handling
Own conversion performance, response times, and follow-up discipline across the department
Own Query Management
Maintain full visibility over every inquiry in the pipeline
Personally handle VIP clients, complex itineraries,



recent destinations, and strategic accounts
Craft Best-in-Class Itineraries
Continuously refine itineraries to reflect evolving traveler preferences
Introduce unique experiences, hidden gems, and offbeat attractions that set us apart
Stay Ahead of the Market
Track global travel trends, competitor offerings, and emerging destinations
Research and launch recent destinations before the competition does
Build & Coach the Team
Run structured training sessions and destination knowledge-building programs
Develop destination specialists and improve team conversion rates
Manage Supplier & Partner Relationships
Negotiate rates and exclusive advantages with DMCs, hotels, airlines, and cruise partners
Build relationships with tourism boards for marketing support and co-promotions
Champion the Customer Experience
Monitor feedback and NPS, and turn insights into service improvements
Act as the final esc

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