Product Manager -NPS & NCD (Thiruvananthapuram)

Product Manager -NPS & NCD (Thiruvananthapuram)

08 Sep
|
Muthoot Fincorp
|
Thiruvananthapuram

08 Sep

Muthoot Fincorp

Thiruvananthapuram

– Product Manager

About the Role The Product Manager will be responsible for driving the growth, adoption, and operational excellence of the organization’s products. The role will focus on end-to-end product lifecycle management, including product training, system integration, marketing initiatives, market intelligence, compliance adherence, and stakeholder management to ensure successful product performance and business growth.

Responsibilities

Product Strategy & Management

- Manage the complete product lifecycle from conceptualization to launch and post-launch performance monitoring.
- Develop and execute product growth strategies aligned with organizational objectives.
- Monitor product performance, customer adoption, and profitability metrics.
- Identify opportunities for product enhancement and current product development.

Product Training & Capability Building

- Design and implement comprehensive product training programs for CSE / BM, GLFH, Wealth RM, Forex Team, BDO etc.
- Develop training materials, product manuals, FAQs, and knowledge repositories.

System Integration & Process Automation

- Collaborate with Technology, Operations, and Digital teams to ensure seamless product integration across platforms and channels.
- Define business requirements and coordinate UAT for new product features and enhancements.
- Drive automation initiatives to improve customer experience and operational efficiency.
- Ensure smooth implementation of product-related system developments and upgrades.

- Marketing Campaigns & Product Promotion

- Work along with Marketing and Sales teams to conceptualize and execute product marketing campaigns.
- Develop product positioning, value propositions, sales collateral,



and promotional content.
- Monitor campaign effectiveness and recommend optimization strategies.
- Support digital, branch, partner, and field-force-led campaigns to maximize product penetration.

Market Research & Competitive Intelligence

- Track industry trends, regulatory developments, customer preferences, and competitor activities.
- Conduct market research to identify emerging opportunities and potential risks.
- Prepare periodic market intelligence reports and actionable recommendations for management.
- Benchmark product performance against industry standards and competitors.

Compliance & Governance

- Ensure all product processes, communications, and documentation comply with applicable regulatory requirements and internal policies.
- Coordinate with Compliance, Legal, Risk, and Audit teams periodically and reviews.
- Maintain product-related regulatory records, approvals, and documentation.
- Monitor regulatory changes and implement necessary product modifications.

Stakeholder Management

- Act as a central point of coordination between Business, Sales, Operations, Technology, Compliance, Marketing, and External Partners.
- Drive cross-functional collaboration to achieve product objectives.
- Present product performance updates, business insights, and strategic recommendations to senior management.

Qualifications

- MBA/PGDM in Marketing, Finance, Business Management, or related discipline.
- 4+ years in Product Management.

Required Skills

- Product management expertise.
- Strong analytical skills.
- Excellent communication and presentation skills.

Preferred Skills

- Experience in digital product management.
- Familiarity with market research tools.

📌 Product Manager -NPS & NCD (Thiruvananthapuram)
🏢 Muthoot Fincorp
📍 Thiruvananthapuram

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