Key Responsibilities

o Execute comprehensive audit plans focused on company areas of risk as defined in the Internal Audit Process policy.

o Evaluate the effectiveness of internal controls and risk management systems related to debt collection practices.

o Perform audits to identify areas of potential exposure and determine the scope of audit activities.

o Review and analyze the accuracy, completeness, and integrity of financial reports related to debt collection and account reconciliation.

o Conduct audits of collection procedures to ensure compliance with applicable laws such as the Fair Debt Collection Practices Act (FDCPA), Consumer Financial Protection Bureau (CFPB) regulations, and state-specific regulations.

o Assess the efficiency of debt recovery processes and identify areas for improvement in collection strategies

o Ensure compliance with industry regulations, company policies, and client contractual requirements.

o Monitor adherence to ethical standards in the treatment of customers, including the validation of fair and lawful debt collection practices.

o Review and test data protection measures to ensure compliance with data privacy regulations such as GDPR or CCPA.

📌 Internal Auditor Thane
🏢 FIRST CREDIT SERVICES
📍 Thane