Department: Operations
Location: Mumbai (Andheri East)
Company: CancerMitr - Oncology HealthTech

About CancerMitr
CancerMitr is India’s first phygital (physical + digital) integrative cancer care ecosystem,
bridging discovery to recovery. We combine advanced oncology, functional medicine, and
patient-centric technology to empower individuals with holistic, evidence-based, and
affordable care. Our mission is to make cancer care empathetic, personalized, and accessible for every patient and family.
Role Overview
We are looking for a Patient Servicing & Operations Executive (Full time) who will act as the
primary point of contact for patients and ensure seamless coordination across medical,
operational, and partner networks.
This role is ideal for individuals who are empathetic, detail-oriented, and passionate about
delivering exceptional patient experiences while managing backend operational workflows
efficiently.
Key Responsibilities
Patient Servicing & Coordination:
Serve as the primary point of contact for patients,



ensuring end-to-end support throughout their treatment journey
Coordinate appointments, consultations, diagnostics, and treatment schedules between
patients and healthcare providers
Assist patients in understanding treatment plans, service options, and cost estimates
Ensure timely communication and resolution of patient queries and concerns
Uphold the company’s commitment to empathy, transparency, and quality service delivery.
Operations Management:
Manage day-to-day operational activities including patient registrations, documentation,
and follow-ups
Maintain accurate patient data and records in the system for reporting and analysis
Coordinate with internal teams such as medical, finance, and operations to deliver a
smooth patient experience
Monitor and report key operational metrics to improve efficiency and patient satisfaction
Partner & Network Coordination
Support onboarding and engagement of current partner hospitals, clinics, and

📌 Patient Services Assistant Mumbai
🏢 OncoHappy
📍 Mumbai