The Role: As the first point of contact for our anti-aging wellness centre, you will create a premium first impression. You will manage the front office, greet patients, and ensure a seamless flow between consultations and treatments.
Key Responsibilities:
Patient Concierge: Warmly welcome patients and manage the check-in/check-out process.
Appointment Management: Coordinate the daily schedule for doctors and therapists to minimize wait times.
Billing & Billing: Handle payments, issue invoices, and manage daily cash/digital accounts.
In-Clinic Guidance: Briefly explain service brochures and products to waiting clients.
Inquiry Handling: Manage walk-in inquiries and incoming calls with a professional demeanor.
Requirements:
Presentation: Polished,
skilled appearance suitable for an aesthetic clinic.
Communication: Excellent verbal skills in English, Hindi, and Marathi.
Soft Skills: High emotional intelligence to handle patient concerns with empathy and patience.
Tech Savvy: Basic computer skills (MS Office/Billing Software).
Experience: Previous experience in a clinic, hospital, or luxury hospitality front desk is preferred.
Benefits:
Qualified work workplace in the aesthetic industry.
Training on clinic protocols and service offerings.
Competitive salary based on experience.
Pay: ₹12,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Front Desk Receptionist Bandra West (India)
🏢 RSB Wellness
📍 India
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