07 Sep
|
Lineage hotel
|
India
07 Sep
Lineage hotel
India
Front Office Executive in the hotel industry -
Key Responsibilities & Duties-
Guest Services (Check-in/Check-out): Welcome guests warmly upon arrival, register them, assign rooms, and provide room keys. Manage the check-out process, including reviewing billing, processing payments, and verifying room status.
Issue Resolution: Handle guest complaints or special requests promptly and professionally to ensure a high level of satisfaction.
Administrative Tasks: Perform cashiering duties (posting charges, currency exchange), maintain guest records in the Property Management System (PMS), and prepare shift reports.
Coordination: Act as a liaison between guests and other departments, primarily housekeeping (for room status) and maintenance.
Security & Safety: Adhere to safety protocols, manage key control, and protect guest privacy
Pay: ₹20,000.00 - ₹30,000.00 per month
Perks:
Food provided
Provident Fund
Work Location: In person
📌 Front Office Executive Lucknow (India)
🏢 Lineage hotel
📍 India