Job Summary

We are looking for a Customer Relationship Executive to build and maintain robust relationships with clients. This role is ideal for freshers and early-career professionals who are passionate about customer interaction, problem-solving, and ensuring a positive customer experience.

Key Responsibilities
Build and maintain strong relationships with customers
Act as the main point of contact for client queries and support
Follow up with clients regarding services, feedback, and issue resolution
Coordinate with internal teams (sales, technical, support) to resolve customer issues
Assist in onboarding new clients and explaining services
Track customer interactions and maintain proper records
Support customer retention and satisfaction initiatives

Required Skills & Qualifications
Bachelor’s degree in any field (BBA, BCom, IT, Marketing preferred)
Freshers can apply (internship/experience is a plus)
Valuable communication skills (verbal and written)
Solid interpersonal and relationship-building skills
Customer-focused attitude and problem-solving ability

Job Types: Full-time, Fresher, Internship

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Crm Executive Vadodara (India)
🏢 Nilesh IT Solution
📍 India