Connect with customers regarding pending payments and overdue accounts
Visit customer locations for payment collection and issue resolution, whenever required
Understand customer concerns related to payments and provide appropriate resolutions or support
Maintain accurate records of customer interactions, payment commitments, field visit updates, and follow-ups
Coordinate with internal teams to resolve billing or payment-related discrepancies
Ensure adherence to collection processes, company policies, and compliance standards
Deliver a positive customer experience while achieving collection targets and KPIs
Maintain up-to-date knowledge of company policies, payment plans, and ongoing customer support initiatives

Pay: ₹28,000.00 - ₹29,000.00 per month

Advantages:
Health insurance
Provident Fund

Application Question(s):
Do you have at least 6 months of experience as Field Collection Executive ?

Language:
English (required)

Work Location: In person

📌 Field Collection Executive Okhla
🏢 DrinkPrime
📍 Okhla