This jobJob Description: Customer Service

Job Summary/Objective:
Responsible for helping customers with complaints and questions, and giving customers information

about products and services as well as taking orders, and processing returns.

Responsibilities & duties:
phone, chat platforms)
Identify potential issues and work with both product and support teams to get resolved
Communicating resolutions clearly, effectively and efficiently to clients
Identifying and taking ownership of problems, concerns or issues with a customer and

working with the customer to mitigate or resolve

Skills/Attributes required:
Enthusiastic individual who can listen to customer service issues and then offer a unique and

innovative solution to each problem
Excellent customer service relationship skills
Robust empathy and ability to understand the customer
Team player,



great work ethic and ability to work in a high paced workplace
Excellent verbal and written English communication skills
Highly organised and attention to detail
Experienced with MS Office including Word, Excel, and Outlook
Experience working with Western companies (preferred)

Qualifications/Experience required:
Bachelor degree preferably Business Administration
1 - 2 years’ experience in Customer Support role

Pay: ₹45,000.00 - ₹60,000.00 per month

Advantages:
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund

Education:
Higher Secondary(12th Pass) (preferred)

Work Location: In person

📌 Customer Service Assistant Bengaluru
🏢 Bsa
📍 Bengaluru