OITech

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy advantages, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive advantages and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
RPA Solution Delivery
Design, develop, and deploy end-to-end automation using UiPath and Power Automate (cloud & desktop flows)
Build robust workflows with error handling, retry logic, logging, and alerts
Conduct unit, integration, and UAT testing; manage production releases and post-deployment validation
OCR & Intelligent Document Processing (IDP)
Lead OCR-based automation projects using Amazon Textract, ABBYY, Tesseract,



and Document Intelligence Services (DIS)
Design pipelines for document classification, data extraction, validation, and enrichment
Implement template-free and layout-aware models for complex documents (invoices, forms, contracts)
Build quality gates (confidence thresholds, exception handling, human-in-the-loop reviews)
AI/ML for Advanced Automation (secondary but valuable)
Develop IDP enhancements (e.g., post-OCR cleanup, entity recognition, fuzzy matching)
Use agentic frameworks (LangChain, LangGraph, AutoGen) for task orchestration and LLM-based automation when appropriate
Perform model monitoring, drift analysis, and bias/fairness checks for responsible AI
Stakeholder Management & Discovery
Conduct process discovery workshops; translate business requirements into automation specs
Build solution design documents (SDD), PDDs, and risk assessments
Communicate status, risks, and ROI with business stakehold

📌 Senior Software Engineer I Hyderabad (India)
🏢 Optum
📍 India