CRM Executive - Job Description

Job Title: CRM Executive
Location: Aurangabad, Maharashtra
Experience: 2 Years
Employment Type: Full time

Job Responsibilities
Manage and maintain customer information in the CRM system.
Update customer details, leads, follow-ups, and sales records accurately.
Coordinate with the sales and customer support teams.
Follow up with customers regarding inquiries, leads, and pending requirements.
Generate and maintain daily, weekly, and monthly CRM reports.
Monitor lead status and ensure timely follow-ups.
Handle customer queries and route issues to the appropriate department.
Maintain proper documentation and customer communication records.
Ensure data accuracy and confidentiality.

Requirements:




Good communication and interpersonal skills.
Basic knowledge of CRM software and MS Excel.
Valuable organizational and follow-up skills.
Ability to manage customer data accurately.
Freshers can apply; previous CRM or customer support experience is preferred.

Salary

₹15,000 - ₹25,000 per month:
(Based on experience and performance.)_

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Crm Executive Aurangabad
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📍 Aurangabad