Job Title : Client Relationship Executive

Role Description:
Responsibilities:
Client Relationship Management: Build and maintain solid relationships with key clients to ensure long-term business success.
Customer Support: Serve as the main point of contact for client inquiries, resolving issues promptly and effectively.
Account Growth: Identify opportunities for expanding services, upselling, and cross-selling to existing clients.
Collaboration: Work closely with internal teams, including sales, marketing, and operations, to enhance customer experience.
Reporting & Analysis: Track client satisfaction, prepare reports on customer feedback, and recommend improvements.
Contract & Renewal Management: Assist in negotiating contracts, renewals, and service agreements.





Qualifications:
Client Relations and Relationship Building skills
Excellent Communication skills (both verbal and written)
Strong customer service skills
Attention to detail and organizational skills
Prior experience in a client-facing role is required
Experience in the travel and tourism industry is a plus
Bachelor's or Master's degree in Business Administration or Communications.

Job Types: Full time, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks:
Health insurance

Work Location: In person

📌 Client Relationship Executive Pune
🏢 Rayna Tourism
📍 Pune