Key Responsibilities:
Operate as frontline desktop support for the Bangalore area while collaborating with other Help Desk team members and IT manager to support the organization
Responsible for procuring, preparing and maintaining end-user hardware.
Onboard new employees and serve as “on-site” support for technical issues and/or troubleshooting
Work on projects related to implementing/maintaining current software or service integrations
Assist in the administration of various systems directly affecting business productivity and continuity
Initiate and drive to execute, deliver, and complete projects independently, seeking advice and direction from team members when needed, and plowing ahead to completion when the path forward is explicit

Basic Qualifications:
Required experience with Windows, Mac OS X and iOS
10+ years of Help Desk/IT experience preferred

Preferred Qualifications:
IT infrastructure monitoring
Windows Server (Active Directory, DHCP, DNS)
Familiarity with JIRA, Cisco Meraki, JAMF MDM
Basic Networking knowledge
Scripting




Pilot or aviation enthusiast preferred

After hours work may be required on rare occasions such as adding recent integrations, performing network maintenance, or assisting remote employees with urgent requests.

AboutJeppesen ForeFlight

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.

Why You Should Join:
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you needchallenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our produ

📌 It Help Desk Technician Bengaluru
🏢 Jepp Aero Services India Private
📍 Bengaluru