Job Title: Packaging Executive

Department: E-commerce / Operations

Location: Gurgaon

Employment Type: Full-Time

About The Role

We are looking for a Packaging Executive who will be responsible for the accurate and timely packing, processing, and dispatch of e-commerce orders. The candidate will ensure that every order is correctly picked, quality-checked, securely packed, labelled, and handed over for dispatch within the defined TAT.

Key Responsibilities

- Process daily e-commerce orders received through the website and other sales channels.
- Pick products accurately as per the order/invoice.
- Verify SKU, product name, quantity, batch and expiry wherever applicable before packing.
- Conduct basic quality checks to ensure products are not damaged, defective, or mismatched.
- Pack products securely as per company packaging standards.
- Ensure proper use of boxes, tapes, bubble wrap, pouches and other packaging materials.
- Print and apply invoices, shipping labels, barcodes and other required documents.
- Prepare orders for daily courier pickup and ensure timely handover.
- Coordinate with courier/logistics partners regarding pickups and shipment-related issues.
- Maintain accurate records of packed and dispatched orders.
- Assist in handling returns, RTOs, replacements and damaged shipments.
- Maintain proper stock of packaging materials and inform the concerned team about low-stock items.




- Support regular inventory counting and identify stock discrepancies.
- Keep the packaging/warehouse area clean, organised and secure.
- Follow all SOPs related to packaging, inventory, quality and dispatch.
- Coordinate with the e-commerce and warehouse teams to ensure smooth daily operations.

Key Performance Indicators (KPIs)
- Order Packing Accuracy: 99%+
- Dispatch TAT: 100% orders dispatched within defined TAT
Picking/Quantity Errors: Minimum possible /
- Damage Due to Packaging: Minimum possible
- Daily Order Processing: As per assigned volume
- Inventory/Packaging Material Accuracy: 100%
- Courier Handover Compliance: 100%

Required Skills

- Good attention to detail and accuracy.
- Basic computer knowledge and familiarity with MS Excel/Google Sheets.
- Ability to work in a fast-paced e-commerce/warehouse environment.
- Good organisational and time-management skills.
- Responsible, punctual and disciplined.
- Ability to follow SOPs and maintain documentation.
- Good coordination and communication skills.

Qualification

- 12th Pass / Graduate preferred.
- Prior experience in e-commerce packaging, warehouse operations, order fulfilment or logistics will be an advantage.

Preferred Experience Candidates with experience in Shopify, Amazon, Flipkart, Shiprocket or other e-commerce/courier platforms will be preferred. Skills: e-commerce,packaging,operations,basic,tat,packing,commerce

📌 Packaging Executive (Gurugram)
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