Lead Reception, Qualification & CRM Management
Receive and attend inbound leads from calls, walk-ins, digital platforms, references, and campaigns.
Tag, categorize, and qualify leads based on budget, location preference, buying intent, and project suitability.
Maintain accurate and updated customer records in the CRM system.
Ensure timely lead allocation, follow-ups, and status tracking for effective conversion management.
Site Visit Conversion & Customer Engagement
Coordinate and schedule site visits with prospective customers.
Convince and guide customers by explaining project USP, pricing, amenities, and payment plans.
Ensure maximum conversion of inquiries into site visits through regular communication and follow-ups.
Maintain a high proactive engagement rate through skilled interaction and relationship building.
Outbound Lead Generation & Call Management
Generate leads through outbound calling, database mining, references, and campaign activities.
Achieve assigned proactive call volume targets on a daily/weekly basis.




Ensure high-quality customer interaction with proper communication etiquette and product knowledge.
Track and improve proactive call quality and lead conversion effectiveness.
Broker Engagement, Cross-Selling & Brand Representation
Build and maintain robust relationships with brokers, channel partners, and referral associates.
Promote multiple company projects and identify cross-selling opportunities.
Represent the organization professionally during exhibitions, events, promotional activities, and client meetings.
Enhance brand visibility and customer trust through positive brand representation.
Compliance, Process Adherence & Accountability
Follow company SOPs, sales processes, and CRM compliance standards.
Ensure proper documentation, customer data confidentiality, and reporting accuracy.
Take ownership of assigned leads and ensure timely action on all customer interactions.
Act as

📌 Pre Sales Officer Indore
🏢 Agarwal Real Infra
📍 Indore