Location:
Technopro Digital AV Solutions, Ernakulam
Role Summary:
Key Responsibilities:
Lead Calling & Qualification
Contact leads generated through social media, website, and marketing campaigns.
Understand customer requirements, project details, and budget range.
Filter and qualify genuine business prospects.
Schedule appointments or redirect qualified leads to the Sales Manager.
CRM & Data Management
Enter and maintain all lead details in CRM software.
Update lead status, follow-up details, and customer communication records.
Track lead progress from inquiry stage to conversion.
Tele Calling & Follow-Up
Conduct regular follow-ups with potential customers.
Maintain qualified communication to build customer trust.
Support sales team by keeping leads warm and engaged.
Data Keeping & Reporting
Maintain organized records of leads and customer interactions.
Provide daily / weekly lead status reports to management.
Monitor conversion performance and highlight priority leads.
Preparation of Sales Quotations
Prepare sales quotations based on inputs provided by Sales Manager / Management.
Ensure quotation accuracy including product specifications, pricing, and terms.
Maintain quotation records and version tracking.
Follow up with customers regarding quotation approval or clarification.
Coordinate with technical team to verify product configuration before quotation submission.
Sales Coordination
Support Sales Manager in day-to-day sales activities.
Maintain and track sales pipeline status.
Schedule customer meetings, product demonstrations, and site visits.
Share updated lead and customer information with sales team.
Track order progress from confirmation stage to project completion.
Assist in preparing sales presentations and client documents when required.