Job Title: Customer Support Executive

Location: Bhopal
Experience: 1+ Years

Job Overview

We are looking for a proactive and customer-focused Customer Support Executive to join our team. The role involves handling customer interactions through both voice and non-voice channels, along with outbound calling, lead generation, and supporting sales conversions.

Key Responsibilities
Make outbound calls to potential and existing customers
Generate leads through calls, follow-ups, and customer interactions
Convert leads into customers by effectively explaining products/services
Support sales efforts and achieve assigned conversion targets
Maintain accurate records of customer interactions and follow-ups
Ensure high levels of customer satisfaction and engagement

Required Skills:
Robust communication skills (verbal and written)




Experience or willingness to work on outbound calling, lead generation, and sales conversion
Ability to handle both voice and non-voice processes
Valuable listening, negotiation, and persuasion skills
Basic computer knowledge (MS Office, CRM tools preferred)

Preferred Qualifications
Graduation in any field
Prior experience in customer support, telecalling, sales, or lead generation is a plus

Pay: From ₹20,000.00 per month

Application Question(s):
Current CTC/Expected CTC
notice period

Experience:
Customer support: 1 year (required)

Language:
English (required)

Work Location: In person

📌 Customer Support Executive Bhopal
🏢 IZI
📍 Bhopal