Job Title: Dispatch operative (Courier Coordination & Tracking)

Location: Delhi

Employment Type: Full time

Job Summary:
Key Responsibilities:
Manage daily courier pickups and ensure timely dispatch of orders.
Track shipments using courier partner systems and update internal records.
Coordinate with delivery partners to resolve delays, address customer complaints, and ensure smooth transit.
Maintain logs of dispatched orders, delivery timelines, and exceptions.
Communicate with customer care and operations teams to align logistics updates.
Ensure packaging and documentation are complete before dispatch.
Monitor return shipments and handle reverse logistics as needed.

Requirements:
Prior experience in logistics, courier coordination, or e-commerce operations preferred.
Familiarity with tracking portals and basic Excel/Google Sheets.
Strong organizational and communication skills.
Ability to multitask and manage time-sensitive operations.
Problem-solving mindset and attention to detail.

Benefits:
Market-competitive salary
Supportive team workplace
Opportunity to grow within operations and supply chain

Pay: From ₹10,000.00 per month

Work Location: In person

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