08 Sep
|
Tata Consultancy Services
|
Mumbai
08 Sep
Tata Consultancy Services
Mumbai
Job Title: Oracle Field Service (OFS) Consultant
Experience: 8+
Location: PAN India
Job Summary
We are looking for an experienced Oracle Field Service (OFS) Consultant with solid expertise in OFS/OFSC implementation, configuration, integrations, and support. The ideal candidate should have hands-on experience in field service operations, technician scheduling, routing, capacity management, and Oracle Integration Cloud (OIC). Experience in end-to-end implementation or AMS support projects is preferred.
Key Responsibilities
- Configure and implement Oracle Field Service (OFS/OFSC) solutions
- Set up routing, capacity planning, activity types, work zones, work skills, quotas, and resource management.
- Design and configure workflows, forms, message scenarios, user types, and resource structures.
- Integrate OFS with Oracle Fusion, CRM, ERP,
and external applications using OIC and REST APIs.
- Participate in requirement gathering, solution design, SIT/UAT testing, deployment, and production support.
- Troubleshoot production issues and ensure SLA compliance.
- Collaborate with business stakeholders and cross-functional teams to deliver scalable field service solutions.
Must-Have Skills
- Oracle Field Service (OFS/OFSC)
- Routing & Capacity Management
- Resource & Activity Management
- Work Zones, Work Skills, Quotas
- Dispatch Console
- OFS Configuration & Administration
- Oracle Integration Cloud (OIC)
- REST APIs / Web Services
- Field Service Mobility
- SIT/UAT & Production Support
📌 Oracle Field Service (OFS) Consultant (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai