Company Description
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Prime Function:
Ensure to provide proficient and skilled guest service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards.
Any matter which may affect the interests of ACCOR should be brought to the attention of the Management
Facilitates the functioning of and / or oversees the functioning of Guest Service deparment (Front Office and F&B; Service)

Key Responsibilities:
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People Management_




Respond to customer queries by resolving issues in a timely and effective manner to ensure customer satisfaction.
Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
Establish and maintain seamless co-ordination & co-operation with all departments of ibis Mumbai Vikhroli to ensure maximum cooperation, productivity, morale and guest service.

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Financial Management_
Identify optimal, cost-effective use of the resources and educate the team on the same.

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Operational Management_
Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service.
Ensure to be familiar with all dishes on the menu.
Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
In the absence of the Assistant Manager - Guest Service, ensure to take guest orders, advice guests on

📌 Guest Service Associate Food And Beverage Mumbai (India)
🏢 AccorHotel
📍 India