Soul Swara is an online violin learning platform based in Thiruvanmiyur, Chennai. We teach students across the world through structured live courses. We currently work with 85 students and are building systems to support the next stage of growth.

We're hiring a Student Operations Executive to own the backend of our student operations. You'll be the person who makes sure payments are tracked, schedules run on time, data stays clean, and nothing falls through the cracks.

This is NOT a teaching, counseling, or sales role. This is for someone who loves organised systems, clean data, and following up until things are done. You will need to follow up with students and parents for fees and pending items, but you are not expected to sell courses.

What you'll own:
Student fee tracking — payment reminders, due dates, renewals, reconciliation with Razorpay
Class schedule coordination — updates, reschedules, batch changes, teacher-student mapping
Student database management in Airtable — keeping records accurate and up to date
Coordination between faculty, ops lead,



and management on daily operational items
Documentation — maintaining trackers, updating reports, flagging overdue items before they become problems
Follow-up discipline — chasing pending payments, incomplete onboarding steps, and missing documents without being told
You'll work across 85+ students today, so comfort with high-volume, repeatable processes is key

You're a excellent fit if:
You're naturally detail-oriented — messy spreadsheets bother you
You're comfortable with Google Sheets, Excel, or any database/tracker tool
You can manage 50+ follow-up items without dropping any
You've used AI tools (ChatGPT, Gemini, Claude, etc.) in your actual work — not just tried them once
You take ownership of tasks and flag problems early rather than waiting to be asked
You're comfortable communicating in English (written) and Tamil
You're not shy about sending polite but firm reminders until

📌 Student Operations Executive Thiruvanmiyur
🏢 Soul Swara
📍 Thiruvanmiyur