Job Description - Production Support Engineer (Guiding Care)

Project:CareSource - Production Support
Experience:7+ Years
Location:Hybrid (Pune / Hyderabad / Chennai / Bangalore)
Duration:6+ Months
Start:Mid-August

Key Responsibilities
Troubleshoot APIs, middleware, and SQL issues; perform root cause analysis.
Implement minor fixes/patches using C#/.NET.
Monitor integrations, optimize performance, and maintain knowledge base.
Support automation for validation/testing and participate in 24x7 on-call rotation.
Communicate effectively during major incidents with stakeholders.

Required Skills:
Guiding Care (mandatory) and US Healthcare domain experience.
.NET (C#, ASP.NET), SQL Server, Production Support.
Solid SQL, REST/SOAP APIs, Web Services.
Claims, perks, and provider management knowledge.
Java exposure for backend tasks; reporting tools (Power BI/Tableau) is a plus.
Solid communication and leadership skills; AI usage in Application Support.

Pay: Up to ₹2,800,000.00 per year

Work Location: In person

📌 Production Support Engineer Chennai
🏢 RIMASA GLOBAL SOLUTION
📍 Chennai