NIHT Digital Marketing Institute, Job Location : Ultadanga, Kolkata.

Duty Hours :10:30am to 7pm. Employment Type : Fulltime.

NIHT Digital Marketing is Kolkata's hands-on training ground for digital marketing careers. We train students in SEO, Google Ads, Social Media, Content Strategy, AI, Automations, No code Web and App Development and more helping them land real jobs and build real skills. We're growing rapid, which means our students need sharper, warmer, more organised support than ever. That's where you come in.
What This Role Is About

You will be calling people who have already shown interest in our courses. These are warm leads, not cold calls. Your job is to have a real conversation, understand their situation, and guide them towards enrolling in the right program. You are the first real human contact a prospective student has with NIHT, so how you speak matters a lot.This is a target-based role. You will have monthly enrollment goals and you will be expected to meet them consistently.
What You Will Do:




Call warm leads daily and have meaningful conversations about their career goals
Explain our courses clearly, answer questions honestly, and address doubts
Maintain a clean record of all calls, status updates, and follow-up dates
Coordinate with the admissions team once a student is ready to enroll
Share feedback from leads with the team so we can improve our outreach

What We Need
Positive spoken communication in Bengali, Hindi, and English (all three matter here)
A friendly and confident phone manner, not scripted, just natural
Ability to listen first, then talk, not the other way around
Comfortable with targets and okay with following up multiple times
Basic computer skills for maintaining call logs and records
1 to 3 years of experience in telecalling, inside sales, or student counselling is preferred
Freshers with solid communication skills are also welcome to apply

What Kind of Person Will Do Well Here

Someone who genuinely

📌 Admission Counsellor Kolkata (India)
🏢 NIHT INFOSOLUTION PRIVATE
📍 India