Understanding of the travel industry
Positive written and oral communication skills - Speak clearly and persuasively in positive or negative situations; gets clarification; respond to queries
Maintain record of communication with guests, vendors.
Valuable negotiation skills
Time management
Business acumen - understand implication of decisions, changes, learn about market and competition.
Valuable computer and social media skills
Operations Role Requirement
Synthesise diverse information, understand itineraries, trip plans and prepare schedule of activities
Regular updating of schedules and activity chart.
Follow up with hotels / cab agencies etc to ensure timely deliveries (reconfirming hotel bookings, pick up timings etc)
Friendly follow up with guests for payments
Update the guests regarding the trip activities and plans
Coordinate with hotels / vendors for B2B rates (negotiate ), bookings
Maintain/update records of payments (guests, vendors, external).
Follow up with vendors for invoices, refunds and reconciling the records.
Maintain the database of vendors / rates etc.
This is a role that requires commitment and engagement. The timings would depend on various trips happening
Pay: ₹25,000.00 - ₹35,000.00 per month
Application Question(s):
Are you able to work under pressure, tight deadlines and for long hours?