POSITION SUMMARY
Note: This position involves regular domestic travel, primarily between the company’s India facilities._

POSITION RESPONSIBILITIES
Facility Operations: Manage multi-location facility operations, ensuring the in-house administrative team and service contractors (security, housekeeping, utilities, etc.) flawlessly execute day-to-day needs.
SOPs & Training: Establish, implement, and document standard operating procedures (SOPs) for routine operations. Provide continuous training to in-house teams and outside contractors to ensure absolute alignment.
SLA Enforcement: Define transparent facility service Level Agreements (SLAs) with performance targets. Track metrics systematically and firmly enforce compliance.
Employee Satisfaction: Drives employee satisfaction by ensuring all facility service & incident tickets are resolved thoroughly, tracked to proper closure, and communicated clearly to the team.
Asset Management: Oversee all non-IT assets across locations, ensuring rigorous tracking, regular lifecycle audits, and maintenance logs.




Lease & Landlord Management: Manage office space lease terms and landlord relationships for current properties in close coordination with the Finance team.
Space Evaluation: Support the evaluation of current office space options at the direction of the executive team, including broker engagement, term sheets, LOIs, and basic financial analysis.
Fit-Outs & Build-Outs: Oversee office renovation and fit-out projects from inception to completion. Hold primary contractors strictly accountable to budgets, quality standards, and timelines while coordinating key updates with the executive team.
Utilization Analytics: Leverage data and dashboards to monitor and report key seat utilization metrics (available, utilized, billable, non-billable, and cost per seat) to proactively optimize capacity.
Financial Acumen & Budgeting: Manage annual facility upkeep budgets. Identify and execute cost-effective measures, vendor rati

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