Key Responsibilities

● Optimisation of complex business processes through detailed process mapping, data-driven strategy development, and implementation of automation solutions to enhance workflow efficiency

● Leveraging of data analytics to provide insights into process metrics and organizational KPIs for informed decision making

● Evaluation of the impacts of product and tech rollouts on operational teams with feedback to the relevant stakeholders

● Ownership of end-to-end project plans, working closely with stakeholders to develop and implement improvements across the organization

● Coordination with key stakeholders and leadership teams ensuring seamless coordination and execution aligned with organizational objectives

● Presentation of analysis, insights and project-related updates to management and executive leadership in a clear and concise manner

Requirements

Background/Experience:





● Master’s degree from a premier institution with a specialization in Engineering, business, or related fields including an MBA

● Strong project management skills, structured approach and attention to detail

● Ability to learn and adapt quickly to evolving situations, changing business needs, ensuring continuous alignment with best practices

● Robust analytical skills, critical thinking and business acumen

● Excellent stakeholder management with written and verbal communication skills to convey complex concepts and manage multiple stakeholders

● Strong problem-solving abilities, including complex business analytics, root cause analysis and solution implementation

● Ability to work independently with limited supervision in unstructured conditions

📌 Operation Analyst (Chennai)
🏢 Roc360 India
📍 Chennai